Fitto Privacy Policy

1. Information We Collect

Fitto App may collect the following categories of information:

Account information, such as name, email address, login credentials, and account preferences

Subscription information, such as subscription status, billing records, purchase history, and plan details

App usage data, such as feature interactions, activity history, settings, routine tracking activity, and software usage information

User-entered tracking information, such as meal records, calorie entries, macro information, routine tracking inputs, preferences, and personal organization data

Technical information, such as browser type, device information, IP address, operating system, diagnostic logs, and performance-related data

Customer support information, such as support requests, contact messages, and communication records

2. How We Use Information

Information may be used to:

Provide and operate Fitto App

Manage accounts and subscriptions

Support platform functionality and software features

Maintain user preferences and account settings

Generate software-based summaries, tracking outputs, and organizational data views

Improve platform performance and software quality

Provide customer support

Maintain platform security and prevent misuse

Comply with legal, tax, billing, and payment-related obligations

3. Software Features and Automated Functionality

Fitto App may use automated software functionality to support tracking tools, data organization, software summaries, and user experience improvements.

Any automated outputs, summaries, or software-generated information are provided for informational and personal organization purposes only.

Fitto App does not provide medical advice, diagnosis, treatment, healthcare services, emergency support, prescription services, or clinical recommendations.

4. Payment Data

Payments are processed by Paddle, the payment provider and Merchant of Record.

Fitto App does not directly store complete payment card information.

Paddle may collect and process payment details, billing information, invoices, tax information, and transaction records as required to process purchases and manage subscriptions.

Users may also be subject to Paddle’s own privacy and payment policies during checkout.

5. Data Sharing

Necessary information may be shared with trusted service providers that support the operation of Fitto App, including payment processors, hosting providers, analytics services, customer support systems, and technical infrastructure providers.

Fitto App does not sell personal information.

6. Data Retention

Information may be retained only as long as reasonably necessary to provide the service, maintain platform functionality, comply with legal obligations, resolve disputes, improve software performance, and maintain business records.

Users may request account deletion or data access where applicable.

7. User Rights

Depending on applicable laws and the user’s location, users may have rights to access, correct, delete, restrict, or export personal information.

Requests may be sent to:

Email:
info@deepenblack.com

Payment-related privacy requests may also need to be handled through Paddle, where Paddle acts as the payment processor or Merchant of Record.

8. Security

Reasonable technical and organizational measures are used to help protect user information.

However, no digital platform or online service can be guaranteed to be completely secure.

9. Children

Fitto App is not intended for individuals under the minimum legal age required to create an account or purchase a subscription under applicable law.

10. Changes to This Policy

This Privacy Policy may be updated periodically.

Updated versions will be posted on this page together with the revised “Last updated” date where applicable.

11. Contact

For privacy-related questions, contact:

Prostancy

Email:
info@deepenblack.com

Website:
https://www.prostancy.com